This purchase is governed by the following standard terms of sale for consumer purchases of goods over the Internet. Consumer purchases over the internet are mainly regulated by the Contracts Act, the Consumer Purchases Act, the Marketing Act, the Right of Withdrawal Act and the E-Commerce Act, and these laws give the consumer inalienable rights. The laws are available at The terms of this agreement are not to be understood as any limitation of the statutory rights, but set out the parties' most important rights and obligations for the trade.

The terms and conditions of sale have been prepared and recommended by the Norwegian Consumer Protection Authority. For a better understanding of these sales conditions, see the Norwegian Consumer Protection Authority's guide here.

1. The agreement

The agreement consists of these sales conditions, information given in the order solution and any specially agreed terms. In the event of any conflict between the information, what is specifically agreed between the parties will prevail, as long as it does not contravene mandatory legislation.

The agreement will also be supplemented by relevant legal provisions that regulate the purchase of goods between businesses and consumers.

2nd party

The seller is A-Vet Smådyrklinikk AS, Torsvang 2 3271 Larvik,, +4733139840, 972 408 832, and is hereinafter referred to as the seller/seller.

The buyer is the consumer who makes the order, and is referred to in the following as the buyer/buyer.


The stated price for the item and services is the total price the buyer must pay. This price includes all taxes and additional costs. Additional costs that the seller before the purchase has not informed about, the buyer shall not bear.

4. Entering into an agreement

The agreement is binding on both parties when the buyer has sent his order to the seller.

However, the agreement is not binding if there have been typing or typing errors in the offer from the seller in the ordering solution in the online store or in the buyer's order, and the other party realized or should have realized that such an error existed.

5. Payments

Payment is an advance payment and the item (prescription) is sent early the following day.

Selgeren can kreve betaling for varen fra det tidspunkt den blir sendt fra selgeren til kjøperen.

If you accept the bruker credit card or debit card for the betaling, you can reserve the credit sum for the cortet for the order. Cortet will be charged the same as what was sent.

When paying with an invoice, the invoice to the buyer is issued when the item is shipped. The payment deadline is stated on the invoice and is a minimum of 14 days from receipt.

Buyers under the age of 18 cannot pay with a subsequent invoice.

6. Delivery

Delivery has taken place when the buyer, or his representative, has taken over the thing. Or when the pharmacy has taken over the prescription

If there is no point of delivery from Fremgar to the ordering number, it should be delivered separately to the customer who is not available and after 30 days of ordering from the customer. Varen shall be delivered to the owner with at least one additional part.

7. The risk of the goods

The risk for the goods passes to the buyer when he, or the buyer's representative, has had the goods delivered in accordance with point 6.

8. Right of withdrawal

Unless the agreement is exempt from the right of withdrawal, the buyer may cancel the purchase of the item in accordance with the Right of Withdrawal Act.

The buyer must notify the seller of the use of the right of withdrawal within 14 days from the deadline begins to run. The deadline includes all calendar days. If the deadline ends on a Saturday, public holiday or public holiday, the deadline is extended to the nearest working day.

The cancellation deadline is considered complied with if notification is sent before the expiry of the deadline. The buyer has the burden of proving that the right of withdrawal has been exercised, and the notification should therefore be made in writing (right of withdrawal form, e-mail or letter).

Deadlines for action beginning at løpe:

  • When purchasing individual items, the cancellation period will run from the day after the item (s) is received.
  • Selges et subscription, but also the holder of the regular delivery of identical goods, longer deadlines from dates or the first forsendelse he motatt.
  • It is best to keep it from the other levers, until the deadline for action is from that date, if the levers aren't there.

Limits of action shall be given until 12 months later, after which the relevant deadlines shall not be met for the purpose of avoidance of objections to the foreligger attack and standardized attack. Tilsvarende gjelder ved lack of opplysning om vilkår, tidsfrister and fremgangsmåte for å benytte angreretten. Worry about the warnings for å gi opplysningene in løpet av these 12 månedene, utløper Angrefristen likevel 14 dager tter den dagen kjøperen mottok opplysningene.

If there is a break in the agreement, it is possible to deliver it to the same day that it is not possible and then 14 days after the notification of the break in the agreement he gave. Kjøper covers the direct costs from the return costs, with the exception of the event or the other person has no choice from the Kjøper should cover the return costs. Selgeren kan ikke fastsette gebyr for kjøperens bruk av angeretten.

You can test or test the ware on a foreseeable basis for fast ware of the art, own skater and funcionality, and then at angreretten fall bort. If you test the test before it is too late if it is foreseen and necessary, you can keep an eye on it for possibly redused verdi.

The seller is obliged to repay the purchase price to the buyer without undue delay, and no later than 14 days from the seller receiving notification of the buyer's decision to exercise the right of withdrawal. The seller has the right to withhold payment until he/she has received the goods from the buyer, or until the buyer has provided documentation that the goods have been sent back.

9. Delay and non-delivery - buyers' rights and deadline for reporting claims

If the seller does not deliver the goods or delivers them late in accordance with the agreement between the parties, and this is not due to the buyer or conditions on the buyer's side, the buyer may, in accordance with the rules in Chapter 5 of the Consumer Purchase Act, according to the circumstances withhold the purchase price, demand fulfilllongingraise the agreement and/or claim replacement from the seller.

In the event of a claim for default rights, the notification should, for evidentiary reasons, be in writing (for example e-mail).


The buyer can maintain the purchase and demand fulfillment from the seller. The buyer may not, however, demand fulfillment if there is an obstacle which the seller cannot overcome, or if fulfillment will entail such a great inconvenience or cost for the seller that it is in significant disproportion to the buyer's interest in the seller fulfilling. Should the difficulties disappear within a reasonable time, the buyer can still demand fulfillment.

Kjøperen taper sin right to å kreve opfyllelse om han eller hun venter urmelig lenge med å fremme kravet.


If it is not delivered on the delivery date, it should be possible to deliver it to the delivery inside in a reasonable time limit for the eventuality. Therefore, if there are no delivery times, the deadlines can be exceeded.

Kjøper can imidlertid heve kjøpet umiddelbart hvis selger nekter å levere varen. Tilsvarende gjelder dersom delivery to the current tid var avgjørende for inngåelsen avtalen, eller dersom kjøperen har underrettet selger om at the delivery point he avgjørende.

Leveres tingen etter tilleggsfristen forbrukeren har satt eller etter leveringstidspunktet som var avgjørende for inngåelsen avtalen, må krav om heving gjøres gjeldende inside timely tid tter at kjøperen fikk vite om leveringen.


Kjøperen can creve reimbursement for lidt tap that follows from forsinkels. However, it is implied that it is not the same as Godtgjør at forsinkelsen skyldes hindring utenfor selgers check that it is not possible with rimelighet can blitt tatt i betraktning på avtaletiden, unngått, or overvunnet follows av.

10. Defects in the goods - the buyer's rights and deadline for complaints

Hvis det foreligger en lack ved varen må kjøper inside rimelig tid etter at the ble oppdaget eller burde ha blitt oppdaget, gi selger melding om at han eller vil påberope seg lack. Kjøper has alltid advertised tidsnok dersom det skjer inside 2 mnd. fra lack ble oppdaget eller burden blit oppdaget. Advertisement can be sent as soon as possible to the buyer overtok goods. That is why it should be done from the point of view that it was significantly longer than that, the deadline for complaints is still there.

If the item has a defect and this is not due to the buyer or conditions on the buyer's side, the buyer may, in accordance with the rules in the Consumer Purchase Act, chapter 6, according to the circumstances withhold the purchase price, choose between rescuing og redelivery, demand price reduction, require the agreement to be terminated and/or require replacement  from the seller.

Advertisement to the individual bør skje written.

Saving or omlevering

Kjøperen kan velge mellom å kreve lack saves or delivery of tillsvarende ting. Selger can likevel motsette seg kjøperens krav dersom gjennomføringen av kravet er umulig eller volder selgeren urmelige kostnader. Saving or omlevering should be foretas inside rimelig tid. Selger har i utgangspunktet not saved to å foreta mer when to avhjelpsforsøk for the same lack.

Price reduction

Kjøper kan kreve et suitable prisavslag dersom varen ikke blir savet eller omlevert. The owner at the time of holding is not sufficient and the price is calculated for the time being at hand if there is a deficiency in the contract and the status of the contract. Therefore, the basic taler for that, can be stated in the statement that there is a lack of betydning for kjøperen.


It is not possible to save anything else, but it can only be used if there is a lack of it.

11. Seller's rights in the event of the buyer's default

If the buyer does not pay or fulfill the other obligations under the agreement or the law, and this is not due to the seller or circumstances on the seller's side, the seller may, in accordance with the rules in the Consumer Purchase Act, chapter 9, depending on the circumstances hold the item returned, demand fulfillment of the agreement, demand the agreement raised as well as demand replacement from the buyer. The seller will also be able to demand, depending on the circumstances interest in case of late payment, debt collection fee and a reasonable one fee for undelivered goods.


Selger can fastholde kjøpet and kreve at kjøperen betaler kjøpesum. It was not delivered, taper alone sin saved som han venter urmelig lenge med å Fremme Kravet.


Selger can heve avalen dersom det foreligger vesentlig betalingsmislighold eller annet vesentlig mislighold fr kjøperens side. Selger can likevel ikke heve dersom hele kjøpesumm he betalt. Fastsetter selger in a timely deadline for oppfyllelse og kjøperen not betaler inside those deadlines, can selger heve kjøpet.

Renter ved for sinket betaling/inkassogebyr

If the buyer does not pay the purchase price in accordance with the agreement, the seller can claim interest on the purchase price in accordance with the Late Interest Act. In the event of non-payment, the claim may, after prior notice, be sent to debt collection. The buyer can then be held liable for fees according to the Debt Collection Act.

Gebyr ved uavhentede ikke-forskuddsbetale varer

If the buyer fails to collect unpaid goods, the seller can charge the buyer a fee. The fee shall at most cover the seller's actual outlay for delivering the goods to the buyer. Such a fee cannot be charged to buyers under the age of 18.

12. Warranty

Guarantee that is given to the individual or the producers, so that the works will be carried out in the future until the works are said to have been carried out in an unreasonable manner. In a guarantee of internal dermeding in terms of limitations in terms of protection against advertising and for reasons related to errors under points 9 and 10.

13. Personal data

Handling requirements for innsamlede personopplysninger he selger. With the minimum number of entries to noe annet, can be selected, i tråd med personoplysningsloven, kun interior and lag de personoplysninger som he necessitated for selgeren shall be able to give the required number of requests. The client's personal opinion may be different to other people who need it for that purpose if they are assigned to the client, or else I love them.

14. Conflict Resolution

Complaints must be addressed to the seller within a reasonable time, cf. points 9 and 10. The parties must try to resolve any disputes amicably. If this is not successful, the buyer can contact the Norwegian Consumer Protection Authority for mediation. The Norwegian Consumer Protection Authority is available on telephone 23 400 600 or

The European Commission's complaints portal can also be used if you wish to lodge a complaint. It is particularly relevant if you are a consumer living in another EU country. The complaint is filed here: