Therefore we have:
- Satisfied customers through good information during and after treatment.
- Satisfied employees through good systems for, among other things, continuing education.
- Equipment and hygiene of high standard.
- Patient records with the correct content.
- Regular checks.
- Continuous improvement.
The best for your animal
As a member of the Norwegian Veterinary Association's certification scheme, animal clinics and animal hospitals are certified according to ISO 9001:2015 for quality management. The main purpose of the ISO standard is quality assurance of work processes and their improvement and streamlining so that there is more time and focus on the most important thing - namely the veterinarian's treatment of the animal and good communication. This way, you as an animal owner are informed and advised in connection with your animal's treatment and follow-up.